Not only does time spent planning increase your productivity and save you money but it’s estimated that each minute spent in planning saves ten minutes in execution, according to Brian Tracey, Time Power. New York. Each tool below can contribute positively to your overall productivity but begin by choosing one that resonates with you, implement…
As the previous blogs point out, a good plan is: The key to business success Easy to do What is difficult is actually using the plan on a consistent basis to move your business forward. If you intend to create a plan and then file it away; save yourself some time; don’t plan. One of…
The book Good to Great by Jim Collins was the result of a research study Jim and a team of researchers did on why some large companies are great while others are not. Although their study was around large companies the book contains many lessons for the small business owner. For example they found that…
For some obscure reason it has been decided (by whom I do not know) that October is small business month. Never one to miss an opportunity for a celebration I thought we should celebrate Canadian business. And so let me introduce you to two of Canada’s many successful businesses. In just 30 years these 2…
This month’s blogs have been all about customers. How to care for them. How to deliver excellent customer service that thrills them. How to recover from a customer service snafu. And so I thought it was appropriate to end the series nominating companies for the Customer Service Hall of Fame. Here are my nominations. Porter…
I recently went to see “The Kings Speech”. I thought it was brilliant. I believe it deserved to win Best Picture. Colin Firth was brilliant as King George. He was made even more brilliant by the incredible support of Geoffrey Rush as Lionel and Helena Bonham Carter as Queen Elizabeth. David Seidler had an incredible…
